+5 today
12
Assigned to Me
-2
3
Urgent / Overdue
+8 today
47
Processed This Week
2
Escalations
1.8h
Avg Processing Time
📋 My Queue — Pending Review
View full queue →| Application | Citizen | Waiting | Priority | |
|---|---|---|---|---|
Business Permit Renewal AGV-2026-00847 |
John Kamau | 2 days | Urgent | |
New Business Permit — Kibra AGV-2026-00852 |
Grace Wanjiku | 1 day | New | |
Liquor License — Westlands AGV-2026-00399 |
Peter Maina | 4 days | In Progress | |
Hawker Permit — CBD AGV-2026-00861 |
Mary Akinyi | 3 hours | New | |
Event Permit — Uhuru Park AGV-2026-00858 |
James Otieno | 5 hours | New |
📈 My Performance — This Week
47
Applications Processed
1.8h
Avg. Turnaround Time
94%
Approval Rate
4.8
Citizen Rating
👥 Team — Online Now
MO
Michael Ochieng (You)
Senior Officer
12
in queue
AW
Alice Wambui
Officer II
8
in queue
JM
Joseph Mwangi
Officer I
15
in queue
SK
Sarah Kiplagat
Intern
5
in queue
🕐 Recent Activity
You approved Business Permit for Faith Njeri
25 minutes ago
You requested documents for Liquor License — Peter Maina
1 hour ago
You approved Hawker Permit for Agnes Muthoni
2 hours ago
You rejected Event Permit — Incomplete fire clearance
3 hours ago
5 new applications assigned to your queue by Supervisor
4 hours ago
System auto-escalated AGV-2026-00847 — exceeds SLA
Yesterday
